Due to the custom and digital nature of photography, videography, and creative services, all sales are final once a project has been booked or production has begun.

Creative Services

Photography, videography, branding, and digital services are non-refundable after work has started. This includes but is not limited to:

• Product photography

• Portrait, lifestyle, editorial, or event photography

• Video production

• Brand development, Shopify setup, or marketing services

Once a service is purchased, time, planning, and production resources are reserved exclusively for your project.

Cancellations & Rescheduling

If you need to cancel or reschedule a booked service, you must notify us at least 48 hours in advance.

• Deposits are non-refundable

• At our discretion, deposits may be applied to a rescheduled date or future project

Cancellations made within 48 hours of a scheduled shoot or production date may result in forfeiture of all fees.

Products & Shipped Items

If physical products are shipped to us for photography:

• Clients are responsible for all shipping costs to and from the studio

• Products must be insured by the sender

• We are not responsible for loss or damage during shipping

Any products returned after completion will be shipped back using the method agreed upon during checkout or communication.

Merch, Prints, or Physical Goods

Custom merchandise, prints, or physical products created from your project are final sale and non-returnable, except in cases of damage or manufacturing defect.
If an item arrives damaged or defective, you must notify us within 7 days of delivery with supporting photos.

Digital Deliverables

All delivered images, videos, and digital files are considered accepted upon delivery.
Refunds are not provided for completed or delivered digital work.

Questions or Concerns

If you have any questions about your order, usage, or deliverables, please contact us through the Contact page before purchasing or immediately after checkout.